the general rules of Our Refund Policy are
I do my best to make my customers happy and satisfied, and I will always try to resolve the issue in a friendly and best possible way.
Please choose carefully. We do not normally give refunds if
*you simply change your mind or make a wrong selection-design or material *you simply no longer want the goods or service * you agreed to pay the nominated amount and then changed your mind * you found the same item or service at a cheaper price elsewhere * you chose the wrong size, colour, fabric or type of service * you knew about the particular fault before buying it * you are responsible for causing a fault or damage after purchase * you insisted on the service being done despite the warnings that it may not meet your needs *took action that voided or damaged the outcomes provided by the service * you used the product before/on /after the day of the occasion it was made for (custom made garments for special occasions) *non-refundable items are books, prints and stationary *all online courses are non-refundable *I only refund items that are defective, I always do my best to supply customers with only high quality products |